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Jane MacKenzie
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Determining Training and Performance Needs
In this three-day course, you'll learn the methods of the performance technologist and apply them to a current project of your choosing. After conducting the performance analysis, you'll conduct a thorough training needs assessment to determine jobs and tasks to train, objectives and assessments, critical tasks, and appropriate delivery methods. Following the two analyses, you'll practice individual and group interview skills and plan a survey. Throughout the course, you'll work with a real-work project. Topics include:
  • Introduction to Assessments
  • The Performance Analysis: key factors of a PA,, conducting, and the PA report
  • The Training Needs Assessment (TNA): learner analysis, delivery analysis, task analysis, planning the evaluation, the design document
  • Individual interviews: deciding who to interview, planning the interview, conducting the interview
  • Group interviews: types, conducting group interviews, observations, and surveys

Classes available for onsite or customized delivery. Public schedule to be determined.

How you'll benefit:

  • Apply theories and best practices immediately
  • Practice with your content
  • Be coached and mentored by a practicing performance technologist
  • Leave the class feeling prepared to analyze performance and training needs

What you'll do :

  • Determine possible solutions to a performance issue
  • Determine training needs for a performance issue
  • Plan individual interviews
  • Conduct group interviews

This class is intended for:

  • Instructional Designers who are:
    • Developing training of any kind
    • New to instructional design
  • Technical writers who:
    • Want to expand their skills to develop training
    • Are being asked by their company to develop
  • Managers and supervisors

Copyright 2004 Jane Mackenzie. All rights reserved.

What People Have Said about Jane's Classes

  • "In-class exercises were useful. Instructor knows her stuff."
  • "A great learning experience showing concepts and then letting us practice."
  • "Excellent. It was good to get the hands-on practice."
  • "Interactive approach was great!"
  • "Jane did a wonderful job presenting an engaging session with practical tips."
  • "Excellent content. Very helpful and informative. Good application activities."
  • "Great examples and helpful exercises. Very easy to see how to apply concepts."

Registration Information

Call for registration and fee information. Special discounts available for STC/ISPI/ASTD, and groups.Fee includes:

  • Three days of interactive classroom instruction on assessing performance and training needs
  • One hour of post-class coaching
  • Free six-month trial license for automatic e-learning builder
  • Lunch and snacks daily

Additional Coaching Bundles:

  • Five and ten hour bundles available. Call for pricing and availability.

Ask us about our onsite classes for corporations. Call 928-254-9353 or email us.




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